OKI

Resellers look to Platinum Micro to be a comprehensive component ‘one-stop’ shop. The benefits we can offer these reseller customers are market programs and packaged solutions for target markets to spur growth. To support our resellers, we also offer a wide variety of business development and support services including:

Pre-and after sales technical support
Credit and financing services
A broad technology offering
Training & education
Logistics and fulfilment services

Our vendors rely on Platinum Micro to represent their products to the reseller community, and to provide market reach, efficiently and cost effectively. With over 5,000 IT reseller customers in Southern Africa, we provide our vendor partners with unmatched channel access. Platinum Micro processes thousands of transactions every year, accurately and on time. By working with us, a vendor can rely on our infrastructure for cost-efficient order management, product delivery and credit management. The vendors also take advantage of Platinum Micro’s marketing skills to build and run promotional activities ranging from seminars and events to integrated campaigns across print and electronic media.

We complement our traditional distribution business with fee-based logistics and fulfilment services. Many of our vendors have multiple go-to-market strategies, for instance direct sales to certain end user segments, or into the retail channel. Through our Logistics services offering, we provide a financially attractive, variable-cost business model in which vendors leverage our existing investments in product inventories, logistics and fulfilment processes to address these market opportunities.

We are focused on providing quick and efficient order fulfilment and consistent on time and accurate delivery to our customers. We constantly measure and monitor our performance based on metrics such as our price and consistency of service, responsiveness and product knowledge, accuracy and on-time delivery, timeliness, fulfilment, product availability and credit availability.

Our IT systems provide a significant competitive advantage, setting a performance benchmark for the industry. We aim to make it
easy as possible to conduct business with Platinum Micro, creating the operational efficiencies and cost advantages that our
market demands.